{"id":6,"date":"2006-01-22T00:17:33","date_gmt":"2006-01-21T23:17:33","guid":{"rendered":"http:\/\/david.carter-tod.com\/wp\/?p=6"},"modified":"2006-01-22T00:17:50","modified_gmt":"2006-01-21T23:17:50","slug":"verizon-sucks-retro","status":"publish","type":"post","link":"http:\/\/david.carter-tod.com\/wp\/2006\/01\/22\/verizon-sucks-retro\/","title":{"rendered":"Verizon Sucks (retro)"},"content":{"rendered":"<p>The whole verizonsucks thing is a bit old hat, but I came across a deeply frustrating &#8216;feature&#8221; on my service today.<\/p>\n<p>An upfront disclaimer: I&#8217;ve generally been very happy with my service and coverage.  A vast improvement over my previous provider which was SunCom.<\/p>\n<p>We&#8217;ll put aside the incomprehensibly bad web site design&#8230;well, maybe I shouldn&#8217;t&#8230;.here&#8217;s what happened:<\/p>\n<p>I do not have a particularly fancy phone, no bluetooth, usb, or whatever.  I do have a camera though.  I tried to take a picture with my phone the other day and got a warning about not having enough space.  So I figure I&#8217;ll download some pictures and delete them to save space.  That should be easy enough, right?<\/p>\n<p>How to get the pictures off the phone?  To send a picture message requires an incomprehensible number of button presses, but I noticed a feature &#8220;Online Album&#8221; and chose that.  Hey, cool, it uploads in two clicks.  Excellent.<\/p>\n<p>Wait a minute&#8230;where is the online album?  Hmm&#8230;let&#8217;s head to verizon.com.  Nope.  Sign in.  Nope, not there.  Hmmm&#8230;<a href=\"http:\/\/www.verizonwireless.com\/\">verizonwireless.com<\/a>?  Nope, not there.  No sign of it either.  <a href=\"http:\/\/www.verizonwireless.com\/b2c\/dispatcher?action=DISPLAY&#038;item=_FAQ\">Support<\/a> section (which is not linked from the home page by the way)?  Nope, no mention of it.  Hmmm&#8230;<a href=\"http:\/\/dts.vzw.com\/\">data technical support FAQ<\/a>.  Nothing.  Try a search for <a href=\"http:\/\/dts.vzw.guided.atomz.com\/exec\/?dev=Samsung+SCH-a630&#038;device=samsung_sch-a630&#038;p=1940&#038;q=Online+Album&#038;state=one&#038;submit=SEARCH\">&#8220;Online Album&#8221;<\/a> (and don&#8217;t click any of the first 10 links).  Aha, I need <a href=\"http:\/\/www.vzwpix.com\/\">Verizon Wireless PIX Place<\/a> (although I have to google for the url &#8211; it&#8217;s not actually linked from the Verizon site).  Cool.<\/p>\n<p>Alright, let&#8217;s head over there.  The sign up process isn&#8217;t bad.  I can handle that.  Let&#8217;s log in and see my picture.  There it is.  That&#8217;s great.<\/p>\n<p>&#8230;wait a minute&#8230;that looks a bit fuzzy and small.  Click it and it opens in a bigger window.  Great, but wait&#8230;the file size is one third of the file size on my phone.<\/p>\n<p>Grrrr&#8230;&#8230;.<\/p>\n<p>Now what?  Well, maybe I don&#8217;t really care too much about picture quality.  Maybe I can upload and then send them all somewhere else?<\/p>\n<p>I test it.  When you send a picture to someone else, you use a flash interface, and &#8230; wait for it&#8230;yes, the recipient gets a link back to the Verizon web site.<\/p>\n<p>So, <strong>let&#8217;s summarize<\/strong>:<\/p>\n<ul>\n<li>Phone has feature with great usability, which trumps a feature with atrocious usability<\/li>\n<li>Linked to a site that&#8217;s nigh impossible to find<\/li>\n<li>Which has terrible usability<\/li>\n<li>And you can&#8217;t get your pictures out of at the quality level you took them at<\/li>\n<\/ul>\n<p>Sigh&#8230;yes, verizon does indeed suck.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The whole verizonsucks thing is a bit old hat, but I came across a deeply frustrating &#8216;feature&#8221; on my service today.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":[]},"categories":[1],"tags":[],"class_list":["post-6","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p2nWeR-6","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/posts\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/comments?post=6"}],"version-history":[{"count":0,"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/posts\/6\/revisions"}],"wp:attachment":[{"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/media?parent=6"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/categories?post=6"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/david.carter-tod.com\/wp\/wp-json\/wp\/v2\/tags?post=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}